“Untapped is in the business of generational change.”
Eight working modules for the people who hold the bar at Untapped. Coaching the coaches, not just managing them.
Inward before outward. We can't ask coaches to do what we won't.
Name the kind of problem before you reach for an answer. Most missteps skip this step.
Coaching is a craft. Scenarios, language, and pressure points beat any slide deck.
Eight modules. Read, react, return to.
Work through them in order during summer training, then revisit individual modules mid-season to guide coach 1:1s and leadership conversations.
- 01Philosophy
Our approach to coaching the coaches
We empower coaches to improve the lives of students. The way to become a great coach is to keep working on yourself, and your job is to model that, visibly.
TeachScenarioReflectTakeaway - 02Standards
What a great coach at Untapped looks like
A shared portrait. Use this as a mirror for yourself first, then as a lens for the coaches you support.
TeachScenarioReflectTakeaway - 03The work
Your job when coaching the coach
Your job is not to solve every coaching problem for coaches. Your job is to help them reflect, read what's underneath, practice, and improve.
TeachScenarioReflectTakeaway - 04Pattern
When a student isn't ready for coaching
Not all students are ready for coaching, and pretending otherwise burns coaches out. Name the kind of 'not ready,' then have the conversation.
TeachScenarioOpen the Next Move toolReflectTakeaway - 05Pressure points
Helping coaches hold students accountable
Accountability is goal-directed persistence. Choose one growth edge and return to it. Don't chase whatever problem shows up that week.
TeachScenarioBuild the growth edgeReflectTakeaway - 06Capacity
Building students' capacity for hard things
Discomfort is the curriculum. Coaches build capacity by combining warmth with a refusal to lower the bar.
TeachScenarioReflectTakeaway - 07Parent conversation flow
Challenging conversations with parents
Let parents talk it out. Validate first. Clarify the shared goal: independence, confidence, skills. Name the difference between short-term relief and long-term growth.
TeachScenarioPractice the VIEW state of mindReflectTakeaway - 08Question deck
Questions to start conversations with coaches
A working deck. Pull one before your next 1:1. The right question can do more than an hour of advice.
TeachScenarioOpen the question deckReflectTakeaway
Books, talks, and frameworks behind the work.